Reservations Policy

Due to the current Government restrictions, all bookings are for a maximum 10 people per booking and the seating duration of 1.5 hours.

We are currently only accepting online bookings of 2 – 10 people. We also welcome walk ins. 

**Menus:** We are now moving to paperless menus when dining in, so NO paper menus will be provided.

All menus will be viewable via your personal devices on our website. 


Please click this link to view the dine in menu –

**Groups: ** Reservations of 8 guests or more are required to dine from Auntie’s Feed Me set menu. We also require a deposit amount of $60 per person in order to secure your booking with us.

We require you to be punctual. If you are 15 mins or more late, your booking will be deemed as a no-show and will be forfeited.

**Reconfirmation:** We will reconfirm your reservation within  24 hours prior to your booking. If you think you may be unavailable, please contact us on 61 8068 8200 or [email protected]

**Seating Requests:** Hello Auntie will do its best to accommodate all seating requests, which are always noted at the time of the booking. However, we are unable to guarantee your requested seat, as table allocations are finalised on the day.

**Service Charge:** A discretionary 10% service charge is applied to all tables for 8 or more guests

**Public Holiday Surcharge: ** Should your reservation date fall on a public holiday, a surcharge of 10% will be applied to all food and beverage prices.

**Payment options: ** Please note we accept Mastercard, VISA, AMEX, and EFTPOS. All credit and debit cards are charged at our lowest cost of acceptance.

**Health and safety:** Please be aware if you are showing any concerning symptoms of sickness, we advise you to stay home. We will not be able to honour our booking, if you are showing any concerning symptoms of sickness. 

**NO BYO:** We are no longer offering BYO wine, for hygiene and safety reasons. This is to ensure the health and safety for all those attending the venue including staff and guest. 

**Cancellation Policy** – Please note that if you cancel your booking within 24 hours notice of period of your booking time, there will be a cancellation fee of $25 per person which applies.